My Oracle Support Banner

Merge Button (Doc ID 517396.1)

Last updated on JUNE 21, 2023

Applies to:

Siebel Tools - Version 7.7 [18026] BETA and later
Oracle Solaris on SPARC (64-bit)
Version: [18372]

Database: Oracle

Application Server OS: Sun Solaris 8

Database Server OS: Sun Solaris 8


In our application, we have a requirement to merge contact records. But Merge button is inactive for some of the records. We found in the support web that, we can’t able to merge Employee and Contact records and also found that this button will be grayed out for when contact records are owned by different person
But we have configured the contact applets to show only contact records. And also noticed that Merge button is grayed out for records which are owned by same owner

So, please let us know what are the different situations where merge button will be grayed out.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Message 1

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.