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Count SR's in Solutions (Doc ID 517515.1)

Last updated on JUNE 21, 2023

Applies to:

Siebel Tools - Version SIA [15221] and later
z*OBSOLETE: Microsoft Windows Server 2003
Version: [18372]

Database: Oracle

Application Server OS: Microsoft Windows 2003 Server SP1

Database Server OS: Sun Solaris 8


We want to count how many service request are linked with a certain Solution.
Therefor we thought using the "Count"-function.

I created in BC: Solution
1) MultiValue Link
Name: Service Request
Destination BC: Service Request
Destination Link: Solution/Service Request

2) Field: "Service Requests"
with MultiValue link: "Service Request" and Dest Field: "SR Number".

3) Then created a Field: "Count SR"
Calculated Value: "Count("Service Requests")"

I can see the Count field on the list applet of Solution Administration, but there aren't any values (so no count is done).
Does the count work in with MVG or how do I implement this requirement?


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