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Creating Order With Method "insert" of Business Service "Siebel Order" Leads to Error messages: SBL-EXL-00151, SBL-EAI-04451, SBL-EAI-04401, SBL-BPR-00162 (Doc ID 520350.1)

Last updated on FEBRUARY 14, 2022

Applies to:

Siebel eConfigurator - Version [19219] to[19252] [Release V7]
z*OBSOLETE: Microsoft Windows 2000 Product Release: V7 (Professional)
Version: [19219]
Database: Oracle
Application Server OS: Microsoft Windows 2000 Advanced Server
Database Server OS: Microsoft Windows 2000 Advanced Server

This document was previously published as Siebel SR 38-3173825671.
  ***Checked for relevance on 28-04-2021***



Please Note

Business Service Siebel Order is obsolete with 8.0 and later.

With Siebel version V8 this BS is replaced by the new Product Data Service. Please see also Siebel bookshelf, Siebel Order Management Guide > Product Data Service and Import Export API Reference > Product Data Services API Methods Reference > InsertOrder.



When using Siebel Business service "Siebel Order", method 'insert' to insert an order with two line items which both have the RequestQuantity set Siebel throws an exception as following:

<Major No.>256</Major No.><Minor No.>32984</Minor No.><Message>Method 'SetFieldValue' of business component 'Order Entry - Line Items' (integration component 'Line Items') for record with search specification '[Line Number] = "1"' returned the following error:"Error invoking service 'Context Service', method 'GetRowSetData' at step 'Get Context Row Set'.(SBL-BPR-00162)"(SBL-EAI-04451)</Message><DetailedMessage>Unknown<DetailedMessage>
    at SiebelAPITest_2.main(

This exception does not happen all the time. From 6 runs it happens 4 times.

Error messages: SBL-EXL-00151, SBL-EAI-04451, SBL-EAI-04401, SBL-BPR-00162




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