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Error "Field 'Contact Last Name' does not exist..." When Exporting All Columns in Employee List View (Doc ID 525682.1)

Last updated on FEBRUARY 01, 2023

Applies to:

Siebel Tools - Version 7.7.2 SIA [18325] to 8.1.1.4 SIA [21225] [Release V7 to V8]
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.7.2 [18325] Fin Svcs
Database: Oracle 9.2.0.4
Application Server OS: Microsoft Windows 2000 Server SP 4
Database Server OS: Microsoft Windows 2000 Server SP 4

This document was previously published as Siebel SR 38-1649656181.


Symptoms

I am currently experiencing some unexpected behavior when I try to export employees from Siebel in the following manner:

Go to the Administration > User screen.
In the Employees view - Employee List View, go to Menu>Export.
Choose All in the Columns to Export option.
The following error occurs:

We detected an Error which may have occurred for one or more of the following reasons:

Field 'Contact Last Name' does not exist in definition for business component 'Employee'. Please ask your systems administrator to check your application configuration.(SBL-DAT-00398)

Please note this error does not occur when we use the Visible Columns in the Columns to Export and we are currently using this as a work around. I have been able to reproduce this in vanilla and suspect it is a product defect.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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