Assignment Key All AM Rule Set does not exist (Doc ID 531062.1)

Last updated on JULY 20, 2017

Applies to:

Siebel Assignment Manager - Version 7.8.2 [19213] and later
Generic Windows

Symptoms

We have a Workflow Monitor Agent that invokes a workflow process which, in turn, invokes Assignment Manager using the Synchronous Assignment Manager Requests business service. The Business service is expected to process an assignment rule defined on a custom Assignment Object “IM Opportunity”. This setup is working fine in our DEV environment but we are facing issues in QA, with the same Configuration.

Upon running it in QA, we receive the following Errors

Assignment Manager log:




Changes

 

Cause

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