Error SBL-DAT-00247 when opening "Address Mvg Applet" on Siebel Calendar in Affiliated Contacts

(Doc ID 537611.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel CRM - Version 8.0 SIA [20405] and later
Information in this document applies to any platform.


**** Updated for currency on 7th August 2014 ****
****Checked for relevance on 17th Jan 2016****

Symptoms

When opening the Street Address MVG on 'Pharma Calendar Affiliated Professionals List Applet', 'LS Pharma HI Activity Calendar View', 'eCalendar Screen', the following error message pops up:

An error has occurred retrieving the multi valued group object for the field 'Street Address’. Please have your system administrator check your application configuration. (SBL-DAT-00247)

Steps to Reproduce:
1. Log in to a Siebel application (like Siebel Life Sciences) as SADMIN
2. Click on the Calendar tab which opens the 'LS Pharma HI Activity Calendar View'
3. In the applet on the right, use the toggle control to select 'Affilated Contacts'. The applet changes to the Affiliated Contacts applet (Pharma Calendar Affiliated Professionals List Applet)
4. Click the MVG control on the Street Address field on any record. The following error is given:

An error has occured retrieving the multi valued group object for the field 'Street Address'. Please have your system administrator check your application configuration. (SBL-DAT-00247)

Cause

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