Campaign Load fails with SBL-MKT-00471 "Access is denied" (Doc ID 793858.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing Campaign Manager - Version 7.8 [19021] and later
Information in this document applies to any platform.

Goal

The Campaign Load fails with:

Error/Warning : The SOAP request '32' to the Analytics Web server failed. For more information on the error, navigate to the Siebel Analytics Web Administration > Manage Marketing Jobs console.

Detailed error message: Job request of type "WriteListFiles" failed. Exception occured while working with file: \\srvcrmgw01Pc\siebfile$\Marketing/EAI\Campaign Load - Contacts and Prospects Example-32-20090311031044-1.txt Access is denied.
(SBL-MKT-00471)
--
Error invoking service 'Mktg Data Load Service', method 'CampaignLoad' at step 'Load Analytics Segment'.(SBL-BPR-00162)


Solution

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