Pooled default database connections or Pooled specialized database connections for EAI performance (Doc ID 823014.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Call Center - Version 7.7.2.6 SIA [18372] and later
Siebel CRM - Version 7.8.2.16 [19255] to 7.8.2.16 [19255] [Release V7]
Information in this document applies to any platform.

Goal

For best performance of inbound web service calls, the preferred choice is to use Siebel Authorization Stateless Session Management SOAP headers as discussed in documents :

In addition to using Siebel Authorization Stateless Session Management SOAP headers for web services, the EAI component can have its database connections tuned for better performance with the use of :

This document explain the differences between them and how to set them up.
Please notice these options are available regardless of using or not Siebel Authorization Stateless Session Management SOAP headers for web services. That is, they could be used with username and password in the URL or WS-Security as well.

Solution

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