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After enable SSL (HTTPS) for CTD 7.7 daemon the CTD URL does not work (Doc ID 836349.1)

Last updated on DECEMBER 07, 2018

Applies to:

Siebel Email Marketing - Version 7.7.2.9 [18382] and later
Microsoft Windows (32-bit)

Symptoms


Customer was trying to enabled SSL (HTTPS) for Siebel CTD Daemon, but after following the steps bellow indicated in server.xml file the CTD daemon does not respond.

From CTD Daemon Root Folder/conf/server.xml:

By default, a non-SSL HTTP/1.1 Connector is established on port 8080. You can also enable an SSL HTTP/1.1 Connector on port 8443 by following the instructions below and uncommenting the second Connector entry. SSL support requires the following steps (see the SSL Config HOWTO in the Tomcat 4.0 documentation bundle for more detailed instructions):
* Download and install JSSE 1.0.2 or later, and put the JAR files into "$JAVA_HOME/jre/lib/ext".
* Execute: %JAVA_HOME%\bin\keytool -genkey -alias tomcat -keyalg RSA (Windows)
$JAVA_HOME/bin/keytool -genkey -alias tomcat -keyalg RSA (Unix) with a password value of "changeit" for both the certificate and the keystore itself.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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