Siebel Application Sessions Ungracefully Timeout or Do Not Properly Timeout
(Doc ID 838460.1)
Last updated on FEBRUARY 28, 2019
Applies to:Siebel CRM - Version 188.8.131.52 SIA  and later
Siebel System Software - Version 184.108.40.206 SIA  and later
Information in this document applies to any platform.
Stop Siebel application sessions from either ungracefully timing out or not timing out properly. Both these situations can happen due to improper 3rd party timeout settings. Timeout parameters have been set in Siebel (both SessionTimeout and ConnIdleTime) as well as at the load balancer and firewall.
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