Siebel Application Sessions Do Not Properly Timeout (Doc ID 838460.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.0.0.1 SIA [20408] and later
Siebel System Software - Version 8.0.0.1 SIA [20408] and later
Information in this document applies to any platform.

Goal

Siebel application sessions are not timing out properly in our production environment.   Timeout parameters have been set in Siebel (both SessionTimeout and ConnIdleTime) as well as at the load balancer and firewall.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms