How To Set The Member Tier Start Date With Transaction Date? (Doc ID 842167.1)

Last updated on SEPTEMBER 04, 2024

Applies to:

Siebel Loyalty Engine - Version 8.1 [21039] and later
Information in this document applies to any platform.

Goal

The Loyalty Member Tier Start Date is based on the Process date. Is it possible to have it set to Transaction date instead?

Let's assume there are 4 Tiers:

non-VIP
Gold
Platinum
Diamond

The Tier Promotion Rule Criteria are based on Tier Expiration Date and Tier Points.

If there is a Transaction imported from Partners and it satisfy the member upgrade, the new Tier will be created and the Tier Start Date is the Process Date instead of Transaction Date.

Solution

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In this Document

Goal

Solution

References

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How To Set The Member Tier Start Date With Transaction Date? (Doc ID 842167.1)

Applies to:

Goal

Solution

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