My Oracle Support Banner

How To Set The Member Tier Start Date With Transaction Date? (Doc ID 842167.1)

Last updated on SEPTEMBER 04, 2024

Applies to:

Siebel Loyalty Engine - Version 8.1 [21039] and later
Information in this document applies to any platform.

Goal

The Loyalty Member Tier Start Date is based on the Process date. Is it possible to have it set to Transaction date instead?

Let's assume there are 4 Tiers:

non-VIP
Gold
Platinum
Diamond

The Tier Promotion Rule Criteria are based on Tier Expiration Date and Tier Points.

If there is a Transaction imported from Partners and it satisfy the member upgrade, the new Tier will be created and the Tier Start Date is the Process Date  instead of Transaction Date.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.