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Basic Troubleshooting Steps for EAI JMS Transport (Doc ID 850954.1)

Last updated on APRIL 24, 2024

Applies to:

Siebel CRM - Version 7.7.2 [18325] and later
Information in this document applies to any platform.

Purpose

The EAI JMS Transport is provided to allow connection to a JMS queue / topic.  This document will outline overall required steps (referencing document as necessary) in order to achieve this as well as to assist with basic troubleshooting of issues with EAI JMS Transport.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Overview
 Review required settings for EAI JMS Transport
 1. JVM / CLASSPATH
 2. The jndi.properties
 3. Tracing / Logging
 Verify JMS is working as expected outside of Siebel application
 Common Errors
References

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