SBL-SVR-09127 error occurs when starting multiple EIM tasks (Doc ID 985777.1)

Last updated on DECEMBER 04, 2016

Applies to:

Siebel Financial Services CRM - Version 8.1.1 SIA [21111] and later
Information in this document applies to any platform.
***Checked for relevance on 05-Feb-2013***

Symptoms

When attempting to start multiple EIM tasks the following error occurs:

SBL-SVR-01042: Internal: Communication protocol error while instantiating new task.
SBL-SVR-09127: Internal: Fail to initialize the shared memory resource for the process.
SBL-SVR-09124: Internal: Cannot allocate shared memory resource for the current process. Most likely we have reached the maximum number of processes.

From ServerMgr_xxx.log:
GenericLog GenericError 1 000000084b2f113c:0 2009-12-21 16:40:38 (sciapi.cpp (1130) err=1311762 sys=0)
SBL-SVR-01042: Internal: Communication protocol error while instantiating new task.
SBL-SVR-09127: Internal: Fail to initialize the shared memory resource for the process.

From Enterprise log(<Enterprise Server>.<Siebel Server>.log):
ServerLog ProcessExit 1 000019474b2f1598:0 2009-12-21 16:40:41 <NoCompName> 4712 SBL-SVR-09127 Process 4712 exited with error - Internal: Fail to initialize the shared memory resource for the process.

Cause

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