eConfigurator: Constraint Engine Crashes and Error SBL-SSM-00004 due to Small Callstack Size in Unix
(Doc ID 989172.1)
Last updated on FEBRUARY 24, 2021
Applies to:Siebel eConfigurator - Version 220.127.116.11  and later
Siebel CRM - Version 18.104.22.168  to 22.214.171.124  [Release V8]
Information in this document applies to any platform.
***Checked for relevance on 09-08-2013***
The constraint engine (ilog) of the eConfigurator can crash for more than 500 child products and a single constraint
Also a stack trace ( eComm_core) is created.
This cannot be reproduced on a Windows environment only Unix/Linux.
The following errors may be seen in the Object Manager log file:
-SBL-SCB-00011: Failed to connect to pipe ((null)) on process (null).
-SBL-SSM-00004: SISNAPI Hello failed. The server component could be down.
-SBL-SSM-00006: Error while sending message to server.
-SBL-SVC-00203: Not connected to the server.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document