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How to trouble-shoot application provisioning problems while using Directory Services Integration with Sun [TM] Secure Global Desktop Software (Doc ID 1004118.1)

Last updated on JANUARY 31, 2023

Applies to:

Oracle Secure Global Desktop - Version 4.5 to 5.3 [Release 4.0 to 5.0]
All Platforms


This document outlines trouble-shooting steps useful for debugging problems related to Directory Services Integration (DSI) functionality within Secure Global Desktop Software, (SGD). In particular, this procedure will define steps necessary to investigate why provisioned applications do not appear on a user's webtop when using Directory Services Integration (DSI).

NOTE: Details on implementing DSI can be found at:

Troubleshooting Steps

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