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9840 - FSC3AC4 (Includes all 3ACx) Errors on 9840s (Doc ID 1004333.1)

Last updated on JULY 25, 2022

Applies to:

Sun StorageTek 9840 Tape Drive - Version Not Applicable and later
Sun StorageTek 9840C Tape Drive - Version Not Applicable and later
Sun StorageTek 9840B Tape Drive - Version Not Applicable and later
All Platforms

Symptoms

A small number of accounts have experienced 3ACx errors (3AC4 being the most frequent) during the LOAD sequence of some customers tape volumes. When the 3ACx error occurs, the volume being mounted fails to come ready in the 9840, causing the LOAD error.

FSC3AC4

FSC37AF

Changes

Firmware upgrade.

Cause

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