Sun StorageTek[TM] Common Array Manager Software: Enabling Automatic Service Request Generation (Doc ID 1006887.1)

Last updated on JUNE 30, 2016

Applies to:

Sun Storage 2530-M2 Array - Version Not Applicable and later
Sun Storage 2510 Array - Version Not Applicable and later
Sun Storage 2530 Array - Version Not Applicable and later
Sun Storage 2540 Array - Version Not Applicable and later
Sun Storage Flexline 380 Array - Version Not Applicable and later
All Platforms

Goal

Automatic Service Request (ASR) is a feature of the array management software that monitors the array system health and automatically notifies Oracle when critical events occur.  Critical alarms generate a Service Request. The notifications enable the Oracle  to respond faster and more accurately to critical on-site issues.

Solution

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