Sun Storage 2500, 2500-M2, 6000 and Flexline Arrays: Troubleshooting Management Communication Faults (Doc ID 1007046.1)

Last updated on SEPTEMBER 03, 2023

Applies to:

Sun Storage Common Array Manager (CAM) - Version 5.0 and later
Sun Storage 6180 Array - Version Not Applicable and later
Sun Storage 6140 Array - Version Not Applicable and later
Sun Storage Flexline 210 Array - Version Not Applicable and later
Sun Storage 2530-M2 Array - Version Not Applicable to Not Applicable [Release N/A]
All Platforms

Purpose

This document assists in the identification and resolution of communication issues between Sun Storage Arrays and Sun Storage Common Array Manager (CAM) or SANtricity.

Symptoms include:

ASR Summary with SCRK:oob Component Name:OutOfBand Id:oob
ASR Summary with ASR:oob
ASR Summary with ASR:ib
CAM Alert or ASR event - xx.12.31 xxx.CommunicationLostEvent.oob
CAM Alert or ASR event - xx.12.21 xxxx.CommunicationLostEvent.ib
Failure to register an array in SANtricity or CAM
Array is listed as Unresponsive in the Enterprise Management window in SANtricity
Array is listed as Unresponsive in the Array Summary Page in CAM

Troubleshooting Steps

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Sun Storage 2500, 2500-M2, 6000 and Flexline Arrays: Troubleshooting Management Communication Faults (Doc ID 1007046.1)

Applies to:

Purpose

Troubleshooting Steps

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