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Sun Fire [TM] SF3800/SF4800/SF4810/SF6800 - E4900/E6900 - V1280/E2900 - Netra 1280/1290 : Troubleshooting complete system power outages (Doc ID 1010053.1)

Last updated on JUNE 26, 2019

Applies to:

Sun Fire E2900 Server - Version Not Applicable and later
Sun Fire E4900 Server - Version Not Applicable and later
Sun Fire E6900 Server - Version Not Applicable and later
Sun Netra 1290 Server - Version Not Applicable and later
Sun Netra 1280 Server - Version Not Applicable and later
All Platforms

Purpose

Description
This document addresses power outages affecting Sun Fire [TM] 3800, 4800, 4810, E4900, 6800, E6900 (Serengeti) and Sun Fire [TM] v1280, E2900, and Netra [TM] 1280, 1290 (LightWeight8) systems.
This document covers situations where the system is unable to be powered on, believed to be down (dead), or is simply unreachable and the suspect cause is related to power problems either within the system, rack, or environment.

Symptoms:

Assumption:

This document assumes that AC power source (for Sun Fire[TM] systems) is 200-240 VAC, 47-63 Hz, 32 A(per power cord) and DC power source (for Netra systems) is -48VDC / -60VDC.  See the Sun System Handbook (SSH) for each system's specific environmental requirements.

Troubleshooting Steps

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