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Sun Fire[TM] 3800/48x0/6800/E4900/E6900/E2900/v1280 or Netra[TM] 1280/1290 server: Troubleshooting offline or disabled components on Sun Fire [TM] Midrange servers (Doc ID 1010056.1)

Last updated on JUNE 26, 2019

Applies to:

Sun Netra 1280 Server - Version All Versions and later
Sun Netra 1290 Server - Version All Versions and later
Sun Fire V1280 Server - Version All Versions and later
Sun Fire 4800 Server - Version All Versions and later
Sun Fire 4810 Server - Version All Versions and later
All Platforms

Purpose

This document addresses a system or domain which is missing or has disabled, faulty, suspect, or offline components.

System Configuration:

Symptoms:

'showchs -b' might report Faulty and/or Suspect components, such as the following examples:

lom>showchs
Component Status
--------------- --------
/N0/SB2 Suspect
/N0/SB2/P0 Faulty
/N0/SB2/P1 Faulty

SC>showchs
Component Status
--------------- --------
/N0/SB0 Suspect
/N0/SB2 Suspect
RP2 Suspect

Prtdiag may report components as failed or disabled, such as the following example:

Fru Operational Status:
-------------------------
Location Status
-------------------------
SB0 failed
SB0/P2 disabled
SB0/P3 disabled
SB0/P0 disabled
SB0/P1 disabled

 

Additional Symptoms:

Troubleshooting Steps

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