Sun Fire[TM] 12K/15K/E20K/E25K: Domain fails HPOST test "PCI IOC External Functional Tests,SUBTEST=PCI IOC DMA External loopback Tests" (Doc ID 1010750.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Sun Fire E25K Server - Version All Versions and later
Sun Fire 12K Server - Version All Versions and later
Sun Fire 15K Server - Version All Versions and later
Sun Fire E20K Server - Version All Versions and later
All Platforms

Symptoms

A Sun Fire[TM] 12K/15K/20K/25K domain fails HPOST (Hardware Power On Self Test) with the following error.

The IOC (I/O Controller) on the I/O Board and the HBAs controlled by the IOC are taken out of the configuration by HPOST.

NOTE: If the SC configuration is SMS 1.4 or higher, CHS (Component Health Status) would set the IOC status to faulty and prevent it from being configured into the domain again at all (and HBAs).

The post log shows the failure:

ERROR: TEST=PCI IOC External Functional Tests,SUBTEST=PCI IOC DMA External loopback Tests ID=196.0
{SB10/P0/C0} Component under test: /IO10/P1: RIO
{SB10/P0/C0} Data miss compare
{SB10/P0/C0} addr 00000140.00800400
{SB10/P0/C0} exp 00010203
{SB10/P0/C0} obs 00010283
{SB10/P0/C0} (DMA 32WR) :rc == FAIL
{SB10/P0/C0} (BERR) Bus Error from system bus
{SB10/P0/C0} (PRIV) Privileged code access error(s)
{SB10/P0/C0} (TO) Time-out from system bus
{SB10/P0/C0} (PRIV) Privileged code access error(s)
Proccore SB10/P0/C0: Test PCI IOC External Functional Tests id=0xC4 Subtest returned through Watchdog/POR.
XIR Magic XIRSAVE XIR Version 00000005 Buglevel 00000000
XIR Save Total Size 0x00000B10 bytes

I/O_Brds: IOC P1/Bus/Adapt IOC P0/Bus/Adapt
Slot Gen Type P1 B1/10 B0/10 P0 B1/eb10 B0/10 (e=ENet, b=BBC)
IO10: P hsPCI+ f c _c c _c P p PP_e p _p


As displayed above, IOC 1 has been failed, the cassettes and HBAs it controls were crunched by the failure, leaving them unusable. How do we correct this situation?

Cause

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