What Should I Send to Oracle After a Solaris Panic or Unexpected Reboot? (Doc ID 1010911.1)

Last updated on JULY 29, 2016

Applies to:

Solaris Operating System - Version 8.0 to 11.2 [Release 8.0 to 11.0]
All Platforms

Goal

After an unexpected panic or reboot it's important to gather as much information as is possible to assist Oracle in explaining the cause of the panic or reboot.

This document lists the files and data that are most commonly required when diagnosing panics and unexpected reboots. Typically, it is best if as many of the suggested files and data can be provided when first logging the case, as it will help to facilitate the fastest response from Oracle.

Note: This document is only one in a series of documents that is linked to <Document 1012913.1> Troubleshooting Panics, Hangs, Reboots and System Performance Issues in the Solaris Operating System.

If this document does not meet your needs, perhaps you could check the document above to see if there are documents more relevant to your requirements.

Solution

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