My Oracle Support Banner

Troubleshooting "can't power on" component errors on Sun Fire [TM] v1280, E2900, 3800, 4800, 4810, 6800, E4900, E6900, or Netra 1280, 1290 Servers (Doc ID 1013120.1)

Last updated on JANUARY 03, 2020

Applies to:

Sun Netra 1290 Server - Version Not Applicable and later
Sun Fire 6800 Server - Version Not Applicable and later
Sun Fire E2900 Server - Version Not Applicable and later
Sun Fire V1280 Server - Version Not Applicable and later
Sun Fire 4810 Server - Version Not Applicable and later
All Platforms

Purpose

Description

Failure to power on a System Board, I/O Board, Repeater, Fan Tray, or System Controller.

This document addresses situations where the system is powered on, but warnings or errors indicate that a particular component could not be powered on, or added to the hardware configuration. The component in question may be a System Board (SB), I/O Board (IB), Repeater (RP), Fan Tray (FT), or System Controller (SC).

System Type:

Symptoms:

lom> showenvironment -v
Slot    Device     Sensor       Min    LoWarn Value  HiWarn Max    Units     Age     Status
------- ---------- ------------ ------ ------ ------ ------ ------ --------- ------- ------
    ***** Results truncated for this example *****
/N0/SB0 Board 0    3.3 VDC 0      2.97   3.13 0.49     3.47   3.63 Volts DC    5 min *** ERROR LOW ***
    ***** Results truncated for this example *****
/N0/SB2 Board 0    1.5 VDC 0      1.35   1.42 1.51     1.58   1.65 Volts DC    9 sec OK
/N0/SB2 Board 0    3.3 VDC 0      2.97   3.13 3.27     3.47   3.63 Volts DC    9 sec OK

 

Dec 07 12:13:20 Main-SC Platform.SC: Attempt to power up /N0/IB9 failed: /N0/IB9 1.5V DC failed, observed: 0.0 volts /N0/IB9 3.3V DC failed, observed: 0.58 volts /N0/IB9: powered on
or

Sat Sep 27 06:16:24 sc lom: [ID 395834 local0.error] Attempt to power up /N0/SB0 failed: /N0/SB0 3.3V DC failed, observed: 0.15 volts

Mar 09 14:12:30 Sunfire Platform.SC: [ID 920508 local0.notice] CPCI I/O Board (F3800) at /N0/IB8 Device poll caused: sun.serengeti.FailedHwException: (SdcAsic)Asic.getTemp: Path broken between CBH and SDC: IB8.sdc.10 (13000010)
Mar 09 14:12:31 Sunfire Platform.SC: [ID 818977 local0.notice] /N0/IB8,
sensor status, outside acceptable limits (7,1,0x503080d00050000)
or
Wed Oct 01 21:56:10 sc lom: [ID 390680 local0.notice] CPU Board V3 at /N0/SB0 Device poll caused: sun.serengeti.HpuFailedException: CpuVoltageA2D.getOutputVoltage: sun.serengeti.CommException: I2cComm.readCmd: Path broken between CBH and SDC: SB0.sbbc1.regs.c0 (102000c0)
Wed Oct 01 21:56:10 sc lom: [ID 336982 local0.notice]
Device will not be polled
Wed Oct 01 21:56:10 sc lom: [ID 120592 local0.notice] /N0/SB0,
sensor status, outside acceptable limits (7,1,0x207000d00070000)

 

Situations excluded from this document:

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.