LibAttach - Portmapper will not start or install

(Doc ID 1013530.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Sun StorageTek Library Attach (LibAttach) Software - Version 1.4.2 to 1.4.3 [Release 1.4]
All Platforms
***Checked for relevance on 13-Jun-2011***
***Checked for relevance on 17-May-2013***
***Checked for relevance on 27-Feb-2017***


Portmapper will not install
Portmapper will not start
Install fails with error message
Message: pmapsvc.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
Installation hangs at the "Starting Services" dialog
Progress bar is not increasing
Message: Could not start the SunRPC Portmapper service on Local Computer
Running rpcinfo -p {libattach_client} from the ACSLS server returns error message
Message: Registered programs already running on the LibAttach client.


new installation of LibAttach


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms