LibAttach - Portmapper will not start or install (Doc ID 1013530.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Sun StorageTek Library Attach (LibAttach) Software - Version 1.4.2 to 1.4.3 [Release 1.4]
All Platforms
***Checked for relevance on 13-Jun-2011***
***Checked for relevance on 17-May-2013***
***Checked for relevance on 27-Feb-2017***

Symptoms

 
Portmapper will not install
Portmapper will not start
Install fails with error message
Message: pmapsvc.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
Installation hangs at the "Starting Services" dialog
Progress bar is not increasing
Message: Could not start the SunRPC Portmapper service on Local Computer
Running rpcinfo -p {libattach_client} from the ACSLS server returns error message
Message: Registered programs already running on the LibAttach client.
 

Changes

new installation of LibAttach

Cause

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