9840C - Drives Are Not Able to Append to Tapes Previously Written by 9840B Drives (Doc ID 1014201.1)

Last updated on AUGUST 07, 2017

Applies to:

Sun StorageTek 9840C Tape Drive - Version Not Applicable and later
Sun StorageTek 9840B Tape Drive - Version Not Applicable and later
All Platforms

Symptoms

Veritas reporting incompatible media

Veritas continuously downing drives.
9840C high-density drives can read data from a tape cartridge written in the low-density format by T9840A/B. However, the high-density cannot not append/write data to a low-density data tape cartridge. Any attempt to append a low-density data tape cartridge on a high-density drive will fail, with sense byte data indicating an error, similar to that of a file-protected data cartridge.
Media incompatible

Cause

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