LibAttach - Seeing timeout requests coming back to the CommVault backup software (Doc ID 1014672.1)

Last updated on JULY 28, 2016

Applies to:

Sun StorageTek Library Attach (LibAttach) Software - Version 1.4.2 to 1.4.3 [Release 1.4]
All Platforms
***Checked for relevance on 16-Jun-2011***
***Checked for relevance on 16-Aug-2013***
***Checked for relevance on 24-Aug-2015***

Symptoms

Request timeouts coming back to the CommVault backup software
Error 0977
nfds=STATUS_PENDING


Error seen in acsss_event.log:
LMU error: Co_4400:st_parse_error: ACS 0: State s_dismount_int: Error "0977"
LSM logical error: Unable to unload drive.

Error seen in the LibAttach event log:
(17 = Unknown)[0]:
acs_select_input: select() failed, nfds=STATUS_PENDING

Changes

No known change

Cause

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