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ACSLS - How to Troubleshoot Socket 50004 Error (Doc ID 1015085.1)

Last updated on JANUARY 11, 2021

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.0 to 8.5.1 [Release 7.0 to 8.0]
All Platforms

Goal

Troubleshoot these  "Socket 50004" errors:
  - Sending message to socket 50004 failed on "Destination address required"
  - Unable to communicate with system administrator
  - cl_inform: Sending message to socket 50004 failed on "No such file or directory"
  - Final resp generated for SET_SCRATCH, status STATUS_PROCESS_FAILURE, sent to 50004
  - Cannot connect to socket 50004
  - CL_IPC_WRITE:sending message to socket 50004 failed on "connection refused"
  - Sending message to Socket failed, Unexpected status, STATUS_IPC_FAILURE Unable to communicate with System administrator
  - Socket 50004 Error

Solution

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