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ACSLS - Troubleshooting ACSLS CAP Problems (Doc ID 1016585.1)

Last updated on JULY 18, 2019

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek SL3000 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.0 to 8.5 [Release 7.0 to 8.0]
All Platforms
Checked for relevance on 11-Mar-2013.
Checked for relevance on 19-May-2017.
Checked for relevance on 16-Nov-2018.

Symptoms

Any of the following problems may be occurring:

1.  CAP in Automatic mode does not put away tapes during Enter operation

2.  "Place cartridges in CAP" or "Remove cartridges from CAP" message in ACSLS event log 
     repeats every 2 minutes

3.  CAP is stuck in Enter mode.

4.  CAP is stuck in Eject mode.

5.  enter operation works only when CAP is in manual mode.

6.  CAP is not locking.

7.  CAP is not unlocking.

8.  The message "CAP is already reserved" always occurs when a CAP operation is started.

Changes

Library maintenance activity caused the LSM to go offline 

Cause

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