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Sun Storage Common Array Manager Reports "SYSTEM_ERROR" During the Firmware Upgrade Process (Doc ID 1334772.1)

Last updated on JUNE 11, 2024

Applies to:

Sun Storage 6180 Array - Version Not Applicable and later
Sun Storage 6540 Array - Version Not Applicable and later
Sun Storage 6580 Array - Version Not Applicable and later
Sun Storage 6780 Array - Version Not Applicable and later
Sun Storage 2540-M2 Array - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

While performing an array firmware (FW) upgrade, the job completes and returns a "SYSTEM_ERROR" event, without performing the FW upgrade.

You can validate this error by undertaking the following steps:

  1. Open the file "debug_se6130ui.log" located on the Common Array Manager (CAM) server.

    Solaris:    /var/log/webconsole/debug_se6130ui.log
    Windows:    %CAM_HOME%\Component\se6130ui\var\log\webconsole\debug_se6130ui.log
    Linux:        /var/log/webconsole/debug_se6130ui.log
  2. Do a search for the exception "SYSTEM_ERROR". An example is below:

Cause

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In this Document
Symptoms
Cause
Solution
References


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