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Oracle ZFS Storage Appliance: Troubleshooting Disk Drive Failures (Doc ID 1366035.1)

Last updated on APRIL 02, 2021

Applies to:

Oracle Storage DE2-24P - Version All Versions to All Versions [Release All Releases]
Exalogic Elastic Cloud X4-2 Quarter Rack - Version X4 to X4 [Release X4]
Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions and later
PDIT Single Rack ZFS Storage ZS4-4 - Version All Versions to All Versions [Release All Releases]
Sun Storage 7110 Unified Storage System - Version All Versions and later
7000 Appliance OS (Fishworks)


The purpose of this document is to troubleshoot disk drive failures on a Sun Storage 7000 ZFS Appliance.

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NAS head revision : not dependent
BIOS revision : not dependent
ILOM revision : not dependent
JBODs Model : J4400|J4410|J4500|Oracle Storage DE2-24C
CLUSTER related : not dependent

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 What problem are you encountering?
 Verify the problems list from the Appliance
 Check against the following FMA faults
 Check drive status
 Disk fault matches DISK-8000-12
 Clear fault
 Check pool status
 Are the faulted drives located on the same tray?
 Did the drives fail in close succession?
 Check if the HW configuration is correct
 Re-seat the drive

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