SL8500 - Getting Error Accessing a Particular Tape - Error: 0708 - LSM Robotics Error (Doc ID 1379727.1)

Last updated on MAY 23, 2017

Applies to:

Sun StorageTek SL8500 Modular Library System
Information in this document applies to any platform.
Checked for relevance on 11-Mar-2013.

Symptoms

Customer has complained to us that they are getting error accessing a particular tape.
Looking in ACSLS, that volume (A00177) is not found, but all the others in sequence from AA00170 to AA0180 are found.

'greplog -i A00177 acsss_event.log' shows:

2011-11-11 03:49:50 DISMOUNT[0]:
436 N mt_upda_dm.c 3 267
mt_upda_dm: Cartridge A00177, new location 0, 2, 6, 4, 1

2011-11-16 05:20:55 ACSLSH[0]:
2378 N Co_ProcessResponses.C 1 1389
ACS: 0; LMU error: Co_4400:st_parse_error:
Error: 0708 - LSM robotics error: Failed robotics portion of MOVE
Request: Dismount, forced rewind and unload
Volser: A00177, media domain: L, media type: 4
Source: Drive 0,0,1,15
Destination: Cell 0,0,4,0,1

2011-11-16 05:21:02 ACSSA[0]:
2465 I sa_demux.c 1 296
Volume A00177 is absent.

2011-11-21 05:32:22 ACSR[0]:
1054 I cl_vol_dest.c 1 314
Volume A00177 deleted, home cell was none, drive was 0, 0, 0, 0

Cause

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