Sun Storage 7000 Unified Storage System: SAS Interconnect Module (SIM) Shows Unknown as Model and Unknown for Serial Number
(Doc ID 1391405.1)
Last updated on SEPTEMBER 01, 2023
Applies to:
Sun Storage 7410 Unified Storage System - Version All Versions and laterSun ZFS Storage 7320 - Version All Versions and later
Sun ZFS Storage 7420 - Version All Versions and later
Sun Storage 7310 Unified Storage System - Version All Versions and later
Information in this document applies to any platform.
Symptoms
Rear sim LED on.
The hardware details of the supportbundle reports one SIM with a model of 'unknown' - the firmware is 3524.
slot-000 SIM 0 ok Sun Microsystems, Inc. 3753633 <SERIAL_NUMBER_1>
slot-001 SIM 1 ok Sun Microsystems, Inc. unknown unknown <---- (sn, pn unknown)
chassis-001 slot-000
--------------------
label = SIM 0
present = true
faulted =
manufacturer = Sun Microsystems, Inc.
part = 3753633
serial =<SERIAL_NUMBER_1>
revision = 3524
locate =
chassis-001 slot-001
--------------------
label = SIM 1
present = true
faulted =
manufacturer = Sun Microsystems, Inc.
locate =
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |