How to Recover From "SGD Session Invalid ; Your Secure Global Desktop Server Authentication Has Been Revoked" (Doc ID 1397929.1)

Last updated on FEBRUARY 06, 2015

Applies to:

Oracle Secure Global Desktop - Version 4.5 and later
Information in this document applies to any platform.

Symptoms

A user attempting to log in as a user with Administrator privileges on a particular Secure Global Desktop (SGD) server may receive an error message like:

SGD Session Invalid : Your Secure Global Desktop Server Authentication Has Been Revoked

Meanwhile, attempts to log in as a different user on the same server--or as the same user on a different server--do not show these symptoms.


To troubleshoot this behavior, the Administrator will see messages like these in that host's corresponding catalina.out file: 

2012-01-10 14:22:28 SEVERE IOException while loading persisted sessions: java.io.WriteAbortedException: writing aborted; java.io.NotSerializableException: com.sun.web.ui.component.Alert

java.io.NotSerializableException: com.sun.web.ui.component.Alert
0 java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1156)
1 java.io.ObjectOutputStream.defaultWriteFields(ObjectOutputStream.java:1509
 

Changes

None from a user or administrator perspective.

Cause

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