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LDAP Users Report Error, "Invalid Credentials" When Supplying Known-Valid Credentials to Secure Global Desktop (Doc ID 1403154.1)

Last updated on JULY 01, 2019

Applies to:

Oracle Secure Global Desktop - Version 4.5 to 5.4 [Release 4.0 to 5.0]
Information in this document applies to any platform.


Users of Secure Global Desktop (SGD) version 4.50 or later may report that authentication with LDAP credentials may result in the error:

   Invalid Credentials

despite using known-correct values.

SGD Administrators investigating this behavior may see events like the following, written to jserver.log files, within the standard logging directory.  [/opt/tarantella/var/log/]




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