Trying to install Ops Center on agent, seeing error: "Generation of the passwords failed." (Doc ID 1423802.1)

Last updated on JULY 20, 2023

Applies to:

Goal

"Error trying to install Ops Center on agent, seeing error: "Generation of the passwords failed."

Here are the errors as seen in the log file application-management-common-agent-container-1:scn-agent.log...

[ Feb 13 04:39:45 Disabled. ]
[ Feb 13 04:39:45 Rereading configuration. ]
[ Feb 13 04:39:52 Rereading configuration. ]
[ Feb 13 04:40:40 Enabled. ]
[ Feb 13 04:40:40 Executing start method ("/usr/lib/cacao/lib/tools/scripts/cacao_smf start scn-agent") ]
Generation of the passwords failed.
Error: Fail to start cacao agent. scn-agent
[ Feb 13 04:40:45 Method "start" exited with status 1 ]
[ Feb 13 04:40:45 Executing start method ("/usr/lib/cacao/lib/tools/scripts/cacao_smf start scn-agent") ]
Generation of the passwords failed.
Error: Fail to start cacao agent. scn-agent
[ Feb 13 04:40:49 Method "start" exited with status 1 ]
[ Feb 13 04:40:49 Executing start method ("/usr/lib/cacao/lib/tools/scripts/cacao_smf start scn-agent") ]
Generation of the passwords failed.
Error: Fail to start cacao agent. scn-agent
[ Feb 13 04:40:53 Method "start" exited with status 1 ]

Here is the corresponding error (same date+time) as seen in messages.0 at the same date/time::

Feb 13 04:40:43 <HOSTNAME> cacao_v2: [ID 702911 daemon.notice] Found invalid java-home parameter. Replaced by /usr/jdk/jdk1.6.0_29.
Feb 13 04:40:45 <HOSTNAME> last message repeated 1 time
Feb 13 04:40:45 <HOSTNAME> cacao: [ID 702911 daemon.error] Error: Fail to start cacao agent. scn-agent
Feb 13 04:40:45 <HOSTNAME> svc.startd[7]: [ID 652011 daemon.warning] svc:/application/management/common-agent-container-1:scn-agent: Method "/usr/lib/cacao/lib/tools/scripts/cacao_smf start scn-agent" failed with exit status 1.
Feb 13 04:40:48 <HOSTNAME> cacao_v2: [ID 702911 daemon.notice] Found invalid java-home parameter. Replaced by /usr/jdk/jdk1.6.0_29.
Feb 13 04:40:49 <HOSTNAME> last message repeated 1 time
Feb 13 04:40:49 <HOSTNAME> cacao: [ID 702911 daemon.error] Error: Fail to start cacao agent. scn-agent
Feb 13 04:40:49 <HOSTNAME> svc.startd[7]: [ID 652011 daemon.warning] svc:/application/management/common-agent-container-1:scn-agent: Method "/usr/lib/cacao/lib/tools/scripts/cacao_smf start scn-agent" failed with exit status 1.
Feb 13 04:40:52 <HOSTNAME> cacao_v2: [ID 702911 daemon.notice] Found invalid java-home parameter. Replaced by /usr/jdk/jdk1.6.0_29.
Feb 13 04:40:53 <HOSTNAME> last message repeated 1 time
Feb 13 04:40:53 <HOSTNAME> cacao: [ID 702911 daemon.error] Error: Fail to start cacao agent. scn-agent
Feb 13 04:40:53 <HOSTNAME> svc.startd[7]: [ID 652011 daemon.warning] svc:/application/management/common-agent-container-1:scn-agent: Method "/usr/lib/cacao/lib/tools/scripts/cacao_smf start scn-agent" failed with exit status 1.
Feb 13 04:40:53 <HOSTNAME> svc.startd[7]: [ID 748625 daemon.error] application/management/common-agent-container-1:scn-agent failed: transitioned
to maintenance (see 'svcs -xv' for details)

Solution

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