How to Resolve a Missing Hot Spare Drive (Doc ID 1450121.1)

Last updated on JUNE 15, 2017

Applies to:

Sun Storage 2530-M2 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 6580 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 6180 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage Flexline 280 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage Flexline 380 Array - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Goal

This document provides the steps to resolve the alarm xx.66.1203 - Missing Hot Spare Drive that can be raised by the array management software. While this problem can be seen in 6.x and 7.x controller firmware versions, it is much more prevalent in 7.x. If you see this problem on array running 6.x controller firmware, please contact Oracle support for a resolution. The balance of this document assumes 7.x controller firmware.

There are two primary ways this problem can be created:

  1. The actual removal of a drive that has been assigned as a Hot Spare Drive.
  2. Not unassigning a Hot Spare Drive that has failed before replacement.

As the first problem is easily fixed by inserting the removed Hot Spare Drive, this document will focus on the second cause. This problem can also be easily avoided by unassigning the failed Hot Spare Drive from the Hot Spare list before attempting to replace it.

Solution

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