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Enabling Focused Diagnostic Logging within Oracle Secure Global Desktop Deployments (Doc ID 1482481.1)

Last updated on APRIL 04, 2019

Applies to:

Oracle Secure Global Desktop - Version 4.6 to 5.4 [Release 4.0 to 5.0]
Information in this document applies to any platform.

Purpose

This document is intended as a quick-reference index for enabling diagnostic logging within Secure Global Desktop (SGD) deployments.   This information--and much more-- can be found within the rich Administration Guide, published on Oracle Technical Network for the Secure Global Desktop product.  We always recommend that SGD administrators familiarize themselves with that resource as the standard entry point for product documentation.

Note - TheLog filters described below have the potential to create large amounts of data, very quickly. It is good practice to set as specific a filter as possible and then remove the filter when the diagnostic requirement has been met.

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Overview: Diagnostic Logging with Secure Global Desktop
 Using Java Log Filters to Troubleshoot Problems with the Core SGD Server
 Server Logging: Selecting a Component and Subcomponent
 Server Logging: Selecting the Severity
 Using Wildcards
 Server Logging: Selecting a Destination
 Log Files
 Log Handlers
 Examples of Using Server Log Filters
 Using C Log Filters to Troubleshoot Problems with SGD Protocol Engines
 Selecting a Protocol Engine Component
 Selecting a PE Filter Severity
 Examples of Using PE Log Filters
 PE Log File Destinations
 Resetting a PE Log Filter
 SGD Web Server Logging
 Tomcat JSP Technology Container Logs
 Apache Web Server Logs
 SGD Client Logging
 Related References
 Preliminary Diagnostics
 Diagnostic Tools / Advanced Troubleshooting
References

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