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Sun Storage 7000 Unified Storage System: "The JBOD '{Serial Number}' is configured incorrectly" is reported (Doc ID 1491956.1)

Last updated on JULY 25, 2018

Applies to:

Sun ZFS Storage 7120 - Version All Versions and later
PDIT Single Rack ZFS Storage ZS4-4 - Version All Versions and later
Sun Storage 7310 Unified Storage System - Version All Versions and later
Sun ZFS Storage 7420 - Version All Versions and later
Sun Storage 7410 Unified Storage System - Version All Versions and later
7000 Appliance OS (Fishworks)


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Please Note: The information in this document is also applicable to ZFSSA systems deployed within Engineered Systems (Exalogic, SuperCluster etc.)


An error is seen in the "maintenance - problems" screen of the BUI with a description like:

                         uuid = fb8e6c4f-c75f-e2bc-946d-ca078423dc1e                                                              
                         code = AK-8000-H7                                                                                        
                    diagnosed = 2012-8-8 12:54:13                                                                                  
                  phoned_home = never                                                                                              
                     severity = Major                                                                                              
                         type = Defect                                                                                            
                          url =                                                                      
                  description = The JBOD '<Serial Number>' is configured incorrectly.                                                                                      
                       impact = The disks contained within the enclosure cannot be used as part of a storage pool.                                                          
                     response = None.                                                                                              
                       action = Correct the disk configuration to conform to a valid configuration.                                                                              
component-000  100%  <Serial Number>: hc://:product-id=SUN-Storage-J4410:chassis-id=<Serial Number>:serial=<Serial Number>:part=7041262:revision=3527/ses-enclosure=4 (degraded)                              
                    Manufacturer: Sun Microsystems, Inc.                                                                          
                    Part number: 7041262                                                                                          
                    Model: Sun Disk Shelf (SAS-2)                                                                                  
                    Revision: 3527


Adding a new DS2 (AKA RW2) disk tray containing Gen4 Logzilla SSDs may also cause this error to be shown.


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