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Login Attempts May Hang at "Loading..." When Users Login to Oracle Secure Global Desktop (SGD) After Upgrading Client Java Plug-in to Version 1.7 (Doc ID 1496595.1)

Last updated on AUGUST 28, 2023

Applies to:

Oracle Secure Global Desktop - Version 4.6 to 5.3 [Release 4.0 to 5.0]
Information in this document applies to any platform.


End users may report that attempts to login to Oracle Secure Global Desktop (SGD) may not complete, often hanging on a "Loading..." message after submitting authentication credentials.


There are three prerequisites to the behavior that is described in this knowledge article.  Any of the following changes may lead to this behavior in a previously working production environment include:


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In this Document
 Solution 1 - Adding a ServerAlias Directive
 Solution 2 - Duplicating VirtualHost Block
 Workaround 1 - Disable Strict Checking in Java 1.7
 Workaround 2 - Downgrade client's Java Plugin to 1.6
 Workaround 3 - Constrain URLs used to Access SGD

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