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SL500 - RC8003, RC8013, RC8023 at 3rd Module (DEM) (Doc ID 1514868.1)

Last updated on JULY 25, 2022

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

SL500 Primary and secondary powers for 3rd module (DEM) went to inop (RC_8003) and All 4 drives shown unusual states (RC_8013/8023).

SL500/ PS LED Off

Logged events are:
RC_8003
"SensorPowerFuncs: doPwrSupplyState - Module 3 Power Supply 1 is not operational"
"SensorPowerFuncs: doPwrSupplyState - Module 3 Power Supply 2 is not operational"
RC_8023 "SensorDriveFuncs:handleDrvTempChanges - Module 3 Drive 1 temperature 238 - SEVERE threshold of 99 hit" "SensorDriveFuncs:handleDrvTempChanges - Module 3 Drive 2 temperature 238 - SEVERE threshold of 99 hit" "SensorDriveFuncs:handleDrvTempChanges - Module 3 Drive 3 temperature 236 - SEVERE threshold of 99 hit" "SensorDriveFuncs:handleDrvTempChanges - Module 3 Drive 4 temperature 235 - SEVERE threshold of 99 hit" RC_8013
"SensorDriveFuncs: doDriveFanStatus - Module 3 Drive 1 fan failure"
"SensorDriveFuncs: doDriveFanStatus - Module 3 Drive 2 fan failure" "SensorDriveFuncs: doDriveFanStatus - Module 3 Drive 3 fan failure" "SensorDriveFuncs: doDriveFanStatus - Module 3 Drive 4 fan failure"

RC8003, RC8023, 8003, 8023


Cause

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In this Document
Symptoms
Cause
Solution


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