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Snap Management Utility for the Oracle Database - Information and Troubleshooting (Doc ID 1522925.1)

Last updated on MARCH 01, 2024

Applies to:

Oracle ZFS Storage ZS3-BA - Version All Versions and later
Oracle ZFS Storage ZS3-2 - Version All Versions and later
Oracle ZFS Storage ZS5-2 - Version All Versions and later
Oracle ZFS Storage ZS4-4 - Version All Versions and later
Oracle ZFS Storage ZS5-4 - Version All Versions and later
7000 Appliance OS (Fishworks)


This document provides general information and troubleshooting tips for Oracle Snap Management Utility for Oracle Database.



This document is intended for database administrators and Oracle support engineers.



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In this Document
 Software Data Directory
 System Requirements
 Support Matrix
 Limitations and Restrictions
 Snap Backup
 Snap Restore
 Snap Clone
 RMAN Clone
 Clone Deprovision
 Data Collection
 Expected activities not seen when viewing the activity log
 ORA-27102: out of memory while cloning a database
 ORA-01034: ORACLE not available during snap backup
 Cluster nodes that were down before offline snap backup are up and running afterward
 Auth fail or HTTP 401 when performing a task
 Can not delete a backup
 Can not restore to the specified backup
 Can not clone from snap backup to different host
 Wrong network address is used in the mount entries for the clone database
 SMU failed on the first mount of the clone of an rman backup - permission denied
 Invalid application file layout. Remote share X has already been backed up
 host X login: timeout: socket is not established
 Tasks are not sortable by Task ID using the column sort controls
 Could not find all shares or shares were unavailable due to pool status
 ORA-19809 occurs when creating a snap clone database
 The WS-Management service cannot process the request because the request contained invalid selectors for the resource
 BUI always displays fetching data or displays it frequently
 No way to delete, trim or clear the activity log
 The WS-Management service cannot process the request. The maximum number of concurrent operations for this user has been exceeded. Close existing operations for this user, or raise the quota for this user
 Clone database task hangs when target database host is Linux running UEK kernel and dNFS is enabled in the target Oracle home
 Clone database task hangs during control file creation on Windows database host
 No rows for datafile X in v$datafile_copy system view
 Database already in backup mode
 Can not map disk <hostname | ip address>:<lun guid>
 Does SMU need to communicate with Recovery catalog at main site for deploying Dev. DB with image copy (Clone) at DR site?
 If Source DB is RAC, Target DB should be RAC as well?
 There are multiple OS (Redhat/IA, SPARC/Solaris) at Source side, We should prepare the same platform for Target DBs?
 SMU BUI Unresponsive after Login
 Backup format should be image copy, correct? and need the following files - Data & Control
 SMU Snapshot Deletion BUG 25700694 - SMU is unable to delete snapshot; the snapshot is missing
 Wrong Oracle Home Used After Database Upgrade
 Warning: No Suitable JRE found
 smud dead but pid file still exists
 Clone operation fails with auth error or http 401 when using non-root user
 CLI command "accounts add" for clone fails when using special characters in the SYS password
 Delete operation from SMU BUI fails with Error: HTTP 403 - Forbidden: "operation denied"
 Import from RMAN task fails with Error: "Unterminated object at line 19 column 29 path $.user.preferences.advanced_analytics"

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