Troubleshooting Power Supply Issues on the T5xx0 (Netra included) platform

(Doc ID 1561282.1)

Last updated on APRIL 26, 2017

Applies to:

Sun Netra T5440 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise T5220 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise T5120 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise T5140 Server - Version All Versions to All Versions [Release All Releases]
Sun SPARC Enterprise T5440 Server - Version All Versions to All Versions [Release All Releases]
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on SPARC (32-bit)
Creation of this document is from a T5440.

Symptoms

Customer reports a power supply issue.

Checking the environmentals using the following commands showenvironment (ALOM) or show -d properties -level all /SYS/<PS#> (ILOM), in the section of the power supplies you can see a failed power supply: 

 
and if needed the status can also be checked from the sp (ilom shell):

-> show -d properties -level all /SYS/<PS#>, where X is the suspect power supply
-> show faulty
-> show /SP/logs/event/list

Changes

If Power Circuit or Power Cord is interrupted from the source to the server, System Admins may generate Service Requests for investigation. 

Cause

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