SL500 - No Compatible Cleaning Cartridge Found For Drive (Doc ID 1573997.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Customer loaded cleaning carts into the library, but drives are not getting cleaned and backup failures are happening.

Drives are not getting cleaned even though cleaning media is available inside the library.

Drive_Bay4(0,2,2,9)

0000 - (113X)
No compatible cleaning cartridge found for drive (LMRC) 0,2,2,9  No cleaning initiated for this drive.

(Errors Started - 2013-07-19 02:58:54 Errors Stopped - 2013-07-19 06:37:10)

2013-07-21 19:49:48

Drive_Bay2(0,1,2,9)

0000 - (111X)
No compatible cleaning cartridge found for drive (LMRC) 0,1,2,9  No cleaning initiated for this drive.

(Errors Started - 2013-07-19 02:58:07 Errors Stopped - 2013-07-19 06:30:14)

Cause

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