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Users Cannot Login To Secure Global Desktop Using LDAP Login Authority With Valid Credentials (Doc ID 1598430.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Secure Global Desktop - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

Consider an Oracle Secure Global Desktop (SGD) setup configured to authenticate against an Active Directory (AD) server using the LDAP Login Authority (LA) instead of AD LA. The setup be configured with a valid 'Administrator' Bind DN credentials provided in the "LDAP Repository Details" section as per:

http://docs.oracle.com/cd/E37459_01/E37463/html/ldap-auth.html#ldap-auth-enable

 

When an user attempts login to the SGD server, the credentials supplied by the user are reported as invalid, even though they entered the correct credentials.

Cause

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In this Document
Symptoms
Cause
Solution

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