T10000 - Brand New T10KB Cleaning Carts Are Marked As Spent (Doc ID 1607651.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Sun StorageTek SL3000 Modular Library System - Version All Versions and later
Sun StorageTek T10000 Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
Sun StorageTek SL500 Modular Library System - Version All Versions and later
Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.
Customer purchased new cleaning tapes and entered them in to the library. However, they are marked as "expired" or "spent" on first use.

Symptoms

Brand new T10KB cleaning carts are marked as spent.
We are trying to determine why brand new cleaning tapes entered in the library are updating with "spent" / fully used status.

Currently unable to clean any of the T10KB drives and therefore unable to use them.

Cause

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