Launching Windows Applications in Secure Global Desktop (SGD) Fails and a Usage Message for the ttatsc is Displayed in the Connection Progress Dialog (Doc ID 1620304.1)

Last updated on MARCH 11, 2014

Applies to:

Oracle Secure Global Desktop - Version 4.62 to 5.1 [Release 4.0 to 5.0]
Information in this document applies to any platform.

Symptoms

Secure Global Desktop (SGD) Administrators may receive reports that Windows applications are failing to launch and that a "Usage" message is displayed in the Details section of the Connection Progress dialog.

e.g.)


The problem seems to occur with newly provisioned Windows applications rather than those that have been used for some time.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms