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After Upgrade to Ops Center 12cR2 (12.2.0 - b2663) all assets disappeared (Doc ID 1633338.1)

Last updated on JULY 20, 2023

Applies to:

Enterprise Manager Ops Center - Version 12cR2 (12.2) to 12cR2 (12.2) [Release 12.0]
Information in this document applies to any platform.

Symptoms

 The EC and PC's all upgraded fine to the latest Ops Center release (12.2.0 - b2663) via the command line.  The upgrade guide was followed closely, along with the Release Notes and README.

http://docs.oracle.com/cd/E40871_01/doc.122/e52432/toc.htm (Upgrade Guide)

http://docs.oracle.com/cd/E40871_01/doc.122/e38532/toc.htm#OPCRM101 (README)

http://docs.oracle.com/cd/E40871_01/doc.122/e38533/toc.htm (Release Notes)

After the upgrades the customer could not see any of their target servers in the BUI.  Clicking on the Asset tab throws an error:

"We were unable to complete your request."

Changes

 EC's and PC's all upgraded to the latest Ops Center release 12cR2 (12.2.0 - b2663) via the command line

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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