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VOP - Serial Number Not Found In CST or 60 Minute Timeout Message. (Doc ID 1635649.1)

Last updated on MARCH 03, 2023

Applies to:

Sun StorageTek Virtual Op Panel - Version 2.1 and later
Information in this document applies to any platform.

Symptoms

 The following message shows up in the SDP2 Summary File:

Getting 1 of these message:

<logcollection-information>Log extraction failed for SN xxxxxxxxxxxx. Reason : SN not found in CST (Client Server Tape). Can't extract logs. </logcollection-information

 or

 60 minute timeout error.

Cause

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In this Document
Symptoms
Cause
Solution

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