VOP - Serial Number Not Found In CST or 60 Minute Timeout Message.
(Doc ID 1635649.1)
Last updated on MARCH 03, 2023
Applies to:
Sun StorageTek Virtual Op Panel - Version 2.1 and laterInformation in this document applies to any platform.
Symptoms
The following message shows up in the SDP2 Summary File:
Getting 1 of these message:
<logcollection-information>Log extraction failed for SN xxxxxxxxxxxx. Reason : SN not found in CST (Client Server Tape). Can't extract logs. </logcollection-information
or
60 minute timeout error.
Cause
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In this Document
Symptoms |
Cause |
Solution |