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Sun Fire[TM] 4800, 4810, 6800, E4900, E6900: Unable to power on power supplies (PS) and fans (FT) in the platform (Doc ID 1638658.1)

Last updated on MAY 03, 2021

Applies to:

Sun Fire 4810 Server - Version All Versions to All Versions [Release All Releases]
Sun Fire E4900 Server - Version All Versions to All Versions [Release All Releases]
Sun Fire E6900 Server - Version All Versions to All Versions [Release All Releases]
Sun Fire 6800 Server - Version All Versions to All Versions [Release All Releases]
Sun Fire 4800 Server - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

The system complains about unknown and/or unrecognized power supplies and fans.

The system fails to power on with messages about insufficient cooling and power.

 

Mar 19 15:33:02 E4900 Platform.SC: WARNING: PS0 is not supported in this chassis because non-A184 or unrecognized power supplies have been detected.
Mar 19 15:33:02 E4900 Platform.SC: Please upgrade PS0 to A184 type.
Mar 19 15:33:02 E4900 Platform.SC: Please upgrade PS1 to A184 type.
Mar 19 15:33:02 E4900 Platform.SC: Please upgrade PS2 to A184 type.
Mar 19 15:33:06 E4900 Platform.SC: Clock failover enabled.
Mar 19 15:33:16 E4900 Platform.SC: WARNING: FT0 is not supported in this chassis because non-A184 or unrecognized power supplies have been detected.
Mar 19 15:33:16 E4900 Platform.SC: Please upgrade PS0 to A184 type.
Mar 19 15:33:16 E4900 Platform.SC: Please upgrade PS1 to A184 type.
Mar 19 15:33:16 E4900 Platform.SC: Please upgrade PS2 to A184 type.
Mar 19 15:33:28 E4900 Platform.SC: WARNING: FT0 is not supported in this chassis because non-A184 or unrecognized power supplies have been detected.
Mar 19 15:33:28 E4900 Platform.SC: Please upgrade PS0 to A184 type.
Mar 19 15:33:28 E4900 Platform.SC: Please upgrade PS1 to A184 type.
Mar 19 15:33:28 E4900 Platform.SC: Please upgrade PS2 to A184 type.
Mar 19 15:33:29 E4900 Platform.SC: WARNING: FT2 is not supported in this chassis because non-A184 or unrecognized power supplies have been detected.
Mar 19 15:33:29 E4900 Platform.SC: Please upgrade PS0 to A184 type.
Mar 19 15:33:29 E4900 Platform.SC: Please upgrade PS1 to A184 type.
Mar 19 15:33:29 E4900 Platform.SC: Please upgrade PS2 to A184 type.
Mar 19 15:33:29 E4900 Platform.SC: FT0, fan speed, Low (4,1)
Mar 19 15:33:29 E4900 Platform.SC: FT0, hotplug status, FT0, module inserted (9,17)
Mar 19 15:33:41 E4900 Platform.SC: WARNING: FT2 is not supported in this chassis because non-A184 or unrecognized power supplies have been detected.
Mar 19 15:33:41 E4900 Platform.SC: Please upgrade PS0 to A184 type.
Mar 19 15:33:41 E4900 Platform.SC: Please upgrade PS1 to A184 type.
Mar 19 15:33:41 E4900 Platform.SC: Please upgrade PS2 to A184 type.
Mar 19 15:33:41 E4900 Platform.SC: WARNING: Insufficient system cooling


Cause

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In this Document
Symptoms
Cause
Solution


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