LTO6 - Tape Label Issue With Symantec Netbackup (Doc ID 1665942.1)

Last updated on JUNE 05, 2017

Applies to:

IBM LTO6 Tape Drive - Version All Versions and later
HP LTO6 Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

"Update failed: media ID PH0932 in database has media type 'HCART3', which differs from media ID PH0932 in the robot which is (according to the media type returned from the robot, adjusted by media type mappings) projected to have a media type of 'HCART2'"

"Update failed: media ID AF0001 in database has media type 'HCART3', which differs from media ID AF0001 in the robot which is (according to the media type returned from the robot, adjusted by media type mappings) projected to have a media type of 'HCART2'"

Netbackup interface with ACSLS posting incorrect data.

LTO6 tape label issue with Symantec.

NetBackup doesn’t have their ACSLS LTO 6 media type defined and it comes up as “UNKNOWN”.

Changes

Adding LTO-6 drives to operating system that is running under Symantec NetBackup.

Cause

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